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Knowledge base
Frequently Asked Questions
Common
14
What does my delivery status mean?
Glossary/Definitions/Meanings
How do I manage my account settings?
How do I set things up with a Video?
How do I set up my landing page and fix the layout and design?
View all 14
Customer Onboarding
7
Customer Onboarding - Overview
Account Setup and Whitelisting
DKIM / SPF
Payment Plans
Personalised URLs (pURL’s)
View all 7
Walkthroughs
Landing Page
6
Creating a Landing Page
Header Section
Images
Scratch and Reveals
Creating a Simple Landing Page
View all 6
Contacts
6
Adding Contacts to a List
Removing List
Managing your Opt-Outs
Uploading Contacts
Importing your Contacts
View all 6
Distribution
20
How to send an SMS
How to Send an SMS with a Landing Page and or Video
How to Send a Plain SMS
SMS Campaign - Customer Guide
Scheduled MMS Campaign - Customer Guide
View all 20
Analytics
3
All SMS Reports
All MMS Reports
Creating a Follow-Up SMS Campaign in Tall Bob
Account
4
Requesting a long code
Tall Bob User Accounts
Payment Methods and Configuring Auto Topup in Tall Bob
Payment Methods - FAQ
Contacts - Customer Guide
6
Managing Lists - Customer Guide
Managing Contacts - Customer Guide
Managing Custom Data - Customer Guide
Managing Opt-Outs - Customer Guide
Preparing your Contacts Database
View all 6
Contents - Customer Guide
5
Forms - Customer Guide
Landing Pages - Customer Guide
Videos - Customer Guide
Third Party URL Redirect - Customer Guide
UTM Tag Management
Settings
3
My Profile
User Access Management
API Credentials
Integration Guides
Klaviyo
10
Adding your Klaviyo Credentials to Tall Bob
Create a segment from customers that received a message sent via Tall Bob
Managing Unsubscribes between Tall Bob and Klaviyo
Manually Syncing a Klaviyo Segment
Sending a Campaign to a Klaviyo Segment via Tall Bob
View all 10
Zapier
3
Integrating Tall Bob to other platforms via Zapier
Creating a Zap
Configuring Zap Using Your Tall Bob Account
Emarsys
5
Connecting Tall Bob and Emarsys
Setting up Inbound Keywords in Emarsys
Resetting your SMS provider in Emarsys
Sending an SMS Campaign in Emarsys
Send SMS via Automation Program in Emarsys
Goki
1
Goki Integration - Customer Guide
Reviews.io
1
Review.io Integration - Customer Guide
Ortto
5
Connecting Tall Bob and Ortto
Setting up an Alphanumeric Sender ID in Ortto
Sending a Simple SMS Message using Ortto
Setting up a Long Code Sender ID in Ortto
Setting up a Short Code Sender ID in Ortto
MoEngage
1
Connecting Tall Bob and MoEngage
Zapier
Zapier/AutoPilot/Tall Bob
2
Zap App V1.0.1 - User Guide
Useful Links (Zapier App, Tall Bob)