This guide provides all the necessary steps required to send an SMS from your Front platform and also continue the conversation by replying to the incoming messages from customers.
This flow would be successfully set only when the user has
- Connected Front and Tall Bob - https://support.tallbob.com/support/solutions/articles/17000147512-connecting-tall-bob-and-front
- Created a channel in Front - https://support.tallbob.com/support/solutions/articles/17000147513-creating-a-channel-in-front