Common
Duplicate The mobile number or email address has already appeared in this campaign's recipient list. Invalid The mobile number or email address wa...
Tue, 3 Sep, 2024 at 8:28 AM
Accepted - This delivery status means that your recipient's number has been confirmed by the telco as valid, and is awaiting delivery. Adaptive Bitr...
Tue, 3 Sep, 2024 at 8:36 AM
Is there a limit to how many messages I can send? It depends on the plan you have chosen. For detailed information, please contact support@TallBob.com ...
Tue, 3 Sep, 2024 at 8:42 AM
How do I set up my phone to film myself and load it into the system? You will need to log in via your mobile, you will see an Upload Video button, click th...
Tue, 3 Sep, 2024 at 8:53 AM
How do I change the layout of my page? Page layout changes can be made in the Page Settings section of the Landing Page wizard. You will need to utilise th...
Tue, 3 Sep, 2024 at 9:09 AM
What file format should I use for my contact import? Contact Lists can be imported as CSV, XLS or XLSX file types. You should ensure that this data is “cle...
Tue, 3 Sep, 2024 at 11:14 AM
What is the maximum length of a single message? A single SMS unit can contain up to 160 characters. If your message surpasses this length, it is still poss...
Wed, 18 Dec, 2024 at 10:30 AM
There are a number of reasons that you may see page views from unexpected locations, such as the United States. These include, but are not limited to: ...
Tue, 3 Sep, 2024 at 11:22 AM
Tall Bob does not support scheduling messages via our API as it is currently designed to focus on maximizing throughput. However, Tall Bob provides an op...
Tue, 22 Apr, 2025 at 10:18 AM
Tall Bob supports various file formats that a user could choose from for their MMS Campaigns. Please refer to the table below to check the file extensions...
Tue, 3 Sep, 2024 at 11:39 AM