|Duplicate||The mobile number or email address has already appeared in this campaign's recipient list.|
|Invalid||The mobile number or email address was not in a valid format.|
|Opt-Out Contact||The contacts subscription status is false.|
|Opt-Out Mobile||Contact has entered their mobile number or email address via the Manage Opt-outs page in a previous campaign.|
|Enroute||Message has been submitted to the telco, it is currently awaiting delivery to the handset. After 48 hours with no delivery, it will transition to expired.|
|Accepted||Currently sitting with the telco attempting to be delivered.|
|Undeliverable||Telco reported an issue delivering to the number.|
Usually, because the subscriber was not found i.e. number not found.
|Expired||The message was attempted to be delivered for 48hrs and did not succeed to be delivered to the handset.|
If a phone is off/not in service. Sometimes a phone may need to be restarted to register with the telco correctly.
|Delivered||The message was delivered to the handset/mailbox.|
|Opened (Email Only)||The email was delivered and opened.|
|Bounced (Email Only)||The email was rejected by the mail server this can be due to: |
|Polled||The message has been accepted by the Tall Bob platform and is being processed for sending to the Telco for delivery to the handset|
What does my delivery status mean? Print
Modified on: Tue, 25 Jul, 2023 at 1:45 PM
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