Tall Bob allows users to integrate their platform with a 3rd party application called Goki. The idea of integrating Goki with Tall Bob is to allow the Goki Customers to use the Tall Bob Platform to send SMS Messages to their customers when a new PIN Number is generated for their room

Goki Integration with Tall Bob

How does it work?

1. When a customer hotel reservation is created in your Goki account and the status has been changed to ‘Checked In’ a webhook event from your Tall Bob Account gets triggered.

   Please ensure that the mobile number provided while creating the reservation follows the E.164 format

2. The triggered Webhook event sends out an SMS to your customer who has checked in with the PIN that needs to be used to unlock the door to their hotel room

3. This message send can be tracked by you in your Tall Bob Account. It can be viewed in the:

   • All SMS Reports Page. To know more about All SMS Reports click here
     

   • Campaign Analytics Page

Example Scenarios

The user wants to only send the PIN Number

1. Connect Tall Bob and Goki

2. Enable only the 'Pin Number SMS Sending' checkbox.

3. This would send messages to the customers only with the PIN number

The user wants to only send the PIN Number and Room Information

1. Connect Tall Bob and Goki

2. Enable both 'Pin Number SMS Sending' and 'Room and Bed information' checkboxes.

3. Click on the Edit Template Button

4. The message template would look something like 'Here is your Pin {{ PIN }} for room {{ GOKIROOM }} your bed is {{ GOKIBED }}'

5. Edit the message template to something like 'Here is your Pin {{ PIN }} for room {{ GOKIROOM }}'

The user wants to only send the PIN Number and Bed information

1. Connect Tall Bob and Goki

2. Enable both 'Pin Number SMS Sending' and 'Room and Bed information' checkboxes.

3. Click on the Edit Template Button

4. The message template would look something like 'Here is your Pin {{ PIN }} for room {{ GOKIROOM }} your bed is {{ GOKIBED }}'

5. Edit the message template to something like 'Here is your Pin {{ PIN }} and your bed is {{ GOKIBED }}'

Limitations

• The integration only supports sending room pins. Pins for common areas are not yet supported.