To check if you have the right contact upload list please ensure that
- The uploaded sheet is a CSV or Excel formatted file.
- If using an excel file make sure your file contains data only on the first sheet, data on other sheets are ignored.
- The Contact sheet is not empty
- The Mobile Numbers are formatted correctly. To know more about the correct mobile format, click here: Mobile Format Rules
For a more detailed explanation of how to prepare your upload list click here: Preparing your contact database