General

What does my delivery status mean?
DUPLICATEThe mobile number or email address has already appeared in this campaign's recipient list INVALIDThe mobile number or email address was not in ...
Wed, 25 Sep, 2019 at 2:15 PM
Glossary/Definitions/Meanings
Accepted - This delivery status means that your recipient's number has been confirmed by the telco as valid, and is awaiting delivery. Adaptive Bit...
Wed, 25 Sep, 2019 at 2:08 PM
How do I manage my account settings?
Is there a limit to how many messages I can send? It depends on the plan you have chosen. For detailed information, please contact support@vidcorp.com ...
Wed, 25 Sep, 2019 at 2:17 PM
How do I set things up with a Video?
How do I set up my phone to film myself and load it into the system? You will need to log in via your mobile, you will see an Upload Video button, click th...
Wed, 25 Sep, 2019 at 2:17 PM
How do I set up my landing page and fix the layout and design?
How do I change the layout of my page? Page layout changes can be made in the Page Settings section of the Landing Page wizard. You will need to utilise th...
Wed, 25 Sep, 2019 at 2:17 PM
How do I manage my Database and Unsubscribes?
What file format should I use for my contact import? Contact Lists can be imported as CSV, XLS or XLSX file types. You should ensure that this data is “cle...
Wed, 25 Sep, 2019 at 2:18 PM
How to send an SMS and other things to be aware of
What is the maximum length of a single message? A single message can contain up to 160 characters. If your message surpasses this length, it is still possi...
Wed, 25 Sep, 2019 at 2:18 PM