SMS2Email - Customer Guide
Modified on: Mon, 27 Mar, 2023 at 3:01 PM
Tall Bob offers SMS2Email functionality, which converts incoming message responses to an Email in the user’s inbox.
The idea of using SMS2Email would be when the Tall Bob user prefers to see their customer replies in their inbox instead of by webhook or in the platform.
Limitations of SMS2Email:
Currently, Tall Bob doesn’t support a UI that the user could go to for SMS2Email Configuration. Please get in touch with the Tall Bob support team at email@example.com to set up the configuration.
When a longcode is shared between accounts, a campaign needs to be sent to the mobile number from which the message was received to the longcode
If you are looking for other ways to receive inbound SMS replies click here Receiving Inbound SMS Messages
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